About BPI Consulting, LLC
BPI Consulting is a consulting and training organization that
focuses on helping companies improve their key business
processes to improve bottom-line results, quality, and
customer satisfaction. We have been in business since
1997.
Our associates
are an experienced, well-rounded group with decades of
experience in the process improvement field. Our senior
associates hold PhDs and masters degrees We have authors
and professional speakers as well as a patent holder.
Click here for more information
on our associates.
We have worked
with customers of all sizes (from small start-up to Fortune
500 companies) and in many industries. We have worked in
all parts of organizations including human resources, legal,
sales, customer service, accounting, finance, manufacturing,
etc. Our processes touch the organization from the front
line associate to the CEO.
Our Philosophy
Our approach to
process improvement represents a blend of the people and
process sides of quality. This synergistic approach to process
improvement produces bottom-line results that greatly exceeds
other approaches. The works of Dr. W. Edwards Deming, Joseph
Juran, and Eli Goldratt provided the foundation for the
development of our process.
Process Side
In today’s
rapidly changing world, on-going process improvement is
critical. Problems seem to be everywhere:
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On-time delivery
is poor |
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Customer service
is lacking
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Customer
satisfaction is declining
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Technology keeps
on changing and you can’t keep up
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Company growth
has overwhelmed your ability to be consistent from one
area to the next
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Profitability is
down
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Sales are down
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Days sales
outstanding are too high
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New product
development takes too long
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The list goes on
and on. Our process improvement structure and
methodology is designed to solve these process issues.
Our structure includes the use of teams throughout the
organization. Our methodology centers around a five-step
process management model.
The process
management model incorporates many of the time-proven process
improvement tools including Pareto diagrams, control charts,
failure mode and effect analysis, lean thinking, process
mapping, six sigma, and process capability.
People Side
Process problems
can’t be solved without people. And people must feel
that they are valuable and that their contribution is
appreciated. You can’t effectively improve processes without
the buy-in, input, and involvement of those closest to the
process.
The process
management model and our training includes a focus on people.
The people skills include teams and teamwork, motivation,
social styles, feedback, change, creativity and reinforcement.
A partial list of
clients includes:
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MacSteel Heat Treating Division
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Industrial Distribution Group
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Wyandot Foods
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Kirby Corporation
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Mayer Electric Company
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Georgia Gulf Corporation
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Phu My Plastics and Chemicals Company
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Lyondell Petrochemical Company
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Baker Oil Tools
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Westlake Styrene
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Bank of Ghana
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Stanley Tools
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SMI Steel
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Vista Chemical Company
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Trees, Inc.
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CLASS Limousine Service
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IT Department, County of Riverside, CA
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If you would like to know more about
BPI Consulting, please
contact us.
Thank you for visiting our website!
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