IPPS Awareness

The IPPS Awareness seminar is a unique 2.5 day overview to SPC and the people skills necessary to make SPC implementation successful. This seminar is designed to be given to all associates.

It makes SPC fun to learn! The seminar topics include variation and the popular SPC tools. Attendees learn how to use process flow diagrams, Pareto diagrams and cause and effect diagrams. They also learn to recognize histograms and how to interpret control charts.

The people tools taught include motivation, teamwork, consensus decision-making and team styles. Team styles help us understand ourselves and other people.

The basic outline for the seminar is given below.

 

Module 1: Introduction

  • Historical Perspective of Quality
  • The Quality Movement Today
  • Components of Quality
  • Process Management
  • W. Edwards Deming

 

Module 2: Variation

  • Definition of Quality and Process
  • Detection and Prevention Modes of Operation
  • Trace Variation Back to its Source
  • Common and Special Causes of Variation
  • Bead Bowl Experiment

 

Module 3: Motivation

  • Internal and External Motivation
  • Maslow & Herzberg
  • The Brain
  • Recognition & Reinforcement

 

Module 4: Change, Creativity, and Paradigms

  • Stages of Change
  • Thinking Differently
  • Paradigm Principles

 

Module 5: SPC Toolbox 1

  • Statistical Process Control
  • Problem Solving Model
  • Attributes and Variables Data
  • Process Flow Diagrams
  • Pareto Diagrams

 

Module 6: SPC Toolbox 2

  • Histograms
  • Cause and Effect
  • Control Charts
  • Interpretation of Control Charts

 

Module 7: Teamwork

  • Stages of Team Development
  • Task and Maintenance
  • Consensus Decision-Making
  • Lost at Sea Survival Exercise

 

Module 8: Team Styles/Personalities

  • Importance of Knowing Your Own Style and Styles of Others
  • The Four Styles
  • Driver, Analytical, Amiable and Expressive
  • How to Identify Your Own Styles
  • How to Identify the Styles of Others

 

Module 9: Team Styles, Stress, & Flexibility 

  • Are You Flight or Fight Under Stress?
  • Z-Pattern That is Followed Under Stress
  • How to Become More Effective Under Stress
  • Style Evaluator
  • Flexing to Other Styles

 

For more information on this seminar, please contact us at: training@spcforexcel.com