Variation (42 slides)

$49.00

This module includes:

• The Definition of Quality
• Why We Should Focus on Our Processes
• What a Process Is
• The Detection and Prevention Modes of Operation
• The Definition of Variation
• Why We Must Trace Variation Back to Its Source to Eliminate It
• How We Have Handled Variation in the Past
• What Common and Special Causes of Variation Are
• The Shewhart Approach to Handling Variation
• The Lessons of the Red Beads

p Control Charts (30 slides)

$29.00

This module includes:

• What a p control chart is
• When to use a p control chart
• How to construct a p control chart
  • % of invoices with errors
• How to handle varying subgroup sizes
• p control chart exercise
  • % of reports received on time

c Control Charts (24 slides)

$29.00

This module includes:

• What a c control chart is
• When to use a c control chart
• How to construct a c control chart
  • Number of bad checks
• c control chart exercise
  • Customer complaints

Xbar-R Control Charts (29 slides)

$29.00

This module includes:

• What an Xbar-R chart is
• When to use an Xbar-R control chart
• How to construct an Xbar-R control chart
  • Bowling example
• Xbar-R control chart examples
  • Reaction yield
  • Bag weight

Individuals Control Charts (27 slides)

$29.00

This module includes:

• What an individuals control chart is
• When to use an individuals control chart
• How to construct an individuals control chart 
  • Accounts receivable over 90 days
• Individuals control chart example
  • Hours to transfer funds

Interpretation of Control Charts (35 slides)

$29.00

This module includes:

• Model for control charts
• 3 sigma limits
• Control charts and the process
• Model for a stable (in-control) process
• Out of control tests
  • Points beyond the limits
  • Number of Runs
  • Zone A
  • Zone B
  • Zone C
  • Stratification
  • Mixtures
  • Rule of Seven Tests
• Exercises

Process Capability (33 slides)

$29.00

This module includes:

• Capability for attributes data
• Capability for variables data
• Weight example
• Cp
• Cpk
• Capability exercises
  • Time to respond to customer complaint
  • Percent productivity

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