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The IPPS Awareness seminar is a unique 2.5 day overview to
SPC and the people skills necessary to make SPC implementation
successful. This seminar is designed to be given to all
associates. It makes SPC fun to learn!
The seminar topics include variation and the popular SPC
tools. Attendees learn how to use process flow
diagrams, Pareto diagrams and cause and effect diagrams.
They also learn to recognize histograms and how to interpret
control charts.
The people tools taught include motivation, teamwork, consensus
decision making and team styles. Team styles help us
understand ourselves and other people.
The basic outline for the seminar is given below.
Module 1: Introduction
 | Historical Perspective of Quality |
| The Quality Movement Today |
| Components of Quality |
| Process Management |
| W. Edwards Deming |
Module 2: Variation
| Definition of Quality and Process |
| Detection and Prevention Modes of Operation |
| Trace Variation Back to its Source |
| Common and Special Causes of Variation |
| Bead Bowl Experiment |
Module 3: Motivation
| Internal and External Motivation |
| Mazlow & Herzberg |
| The Brain |
| Recognition & Reinforcement |
Module 4: Change, Creativity, and Paradigms
| Stages of Change |
| Thinking Differently |
| Paradigm Principles |
Module 5: SPC Toolbox 1
| Statistical Process Control |
| Problem Solving Model |
| Attributes and Variables Data |
| Process Flow Diagrams |
| Pareto Diagrams |
Module 6: SPC Toolbox 2
| Histograms |
| Cause and Effect |
| Control Charts |
| Interpretation of Control Charts |
Module 7: Teamwork
| Stages of Team Development |
| Task and Maintenance |
| Consensus Decision Making |
| Lost at Sea Survival Exercise |
Module 8: Team Styles/Personalities
| Importance of Knowing Your Own Style and Other's Styles |
| The Four Styles
 | Driver, Analytical, Amiable and Expressive |
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| How to Identify Your Own Styles |
| How to Identify the Styles of Others |
Module 9: Team Styles, Stress, & Flexibility
| Are You Flight or Fight Under Stress? |
| Z-Pattern That is Followed Under Stress |
| How to Become More Effective Under Stress |
| Style Evaluator |
| Flexing to Other Styles |
For more information on this seminar, please
contact us
(training@spcforexcel.com)
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SPC for MS Excel
Need a quick, easy and affordable method to create and update
SPC charts in Excel?
We have the answer with our Excel based SPC
charting software:
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