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Team Leadership Skills (57 slides)

$49.00

This module contains the topics listed below plus a blank agenda and minute form in Word format:

• Roles and Responsibilities
  • Team leader
  • Team members
  • Minute taker
  • Team facilitator
• Improving Participation in Team Meetings
  • Active and passive listening
  • Prompting
  • Asking open-ended questions
  • Paraphrasing
  • Using empathy
• Planning Team Meetings
  • Plan the content
  • Decide who should attend
  • Plan the logistics
  • Write and copy the agenda
  • Plan to evaluate
• Leading Team Meetings
  • Team leader activities during the meeting
  • Team meeting evaluations
  • Tips on leading a team
  • Using a code of conduct to help control behavior
  • Handling difficult situations

Team Fundamentals (21 slides)

$29.00

This module includes:

• Stages of team growth
  • Form
  • Storm
  • Norm
  • Perform
• Task and maintenance
• Task and maintenance functions
• Task and maintenance roles
• Anti-team roles
• Consensus decision-making

Writing Standard Operating Procedures and Job Work Instructions (28 slides)

$29.00

This module includes:

• The process for developing standard operating procedures
• The process for developing job work instructions
• One possible control document format

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