The SPC Facilitator seminar is for those employees who are responsible for implementing SPC process improvement in their area and for leading or overseeing process improvement project teams. Usually at least one employee from each department is trained as a SPC facilitator.

The SPC Facilitator seminar typically is a five day that can be tailored to meet your needs.  The training includes the SPC for Excel software (for a 20 person class, this represents $3,580 if the software were purchased individually).

SPC Facilitator Seminar Objective: To teach participants the people skills and statistical methods required to effectively improve processes

People Skills include:

  • Team Meeting Skills
  • Recognition and Reinforcement
  • Brainstorming
  • Social Styles
  • Motivation and the Brains
  • people busyCreating an Innovation Model


Statistical methods include:

  • Variation
  • Lean Thinking and Muda
  • Process Flow Diagrams
  • Types of Data
  • Pareto Diagrams
  • Histograms
  • Interpretation of Control Charts
  • p and np Control Charts
  • c and u Control Charts
  • X-R Control Charts
  • X-s Control Charts
  • Individuals Control Charts
  • Control Strategies
  • Process Capability
  • Scatter diagrams
  • Failure Modes and Effects Analysis
  • Affinity Diagrams
  • Measurement Systems Analysis/Gage R&R
  • Experimental Design Introduction


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