The SPC Facilitator seminar is for those employees who are responsible for implementing SPC process improvement in their area and for leading or overseeing process improvement project teams. Usually at least one employee from each department is trained as a SPC facilitator.
The SPC Facilitator seminar typically is a five day that can be tailored to meet your needs. The training includes the SPC for Excel software (for a 20 person class, this represents $4,913 if the software were purchased individually).
SPC Facilitator Seminar Objective: To teach participants the people skills and statistical methods required to effectively improve processes
People Skills include:
Team Meeting Skills
Recognition and Reinforcement
Brainstorming
Social Styles
Motivation and the Brains
Creating an Innovation Model

Statistical methods include:
Variation
Lean Thinking and Muda
Process Flow Diagrams
Types of Data
Pareto Diagrams
Histograms
Interpretation of Control Charts
p and np Control Charts
c and u Control Charts
X-R Control Charts
X-s Control Charts
Individuals Control Charts
Control Strategies
Process Capability
Scatter diagrams
Failure Modes and Effects Analysis
Affinity Diagrams
Measurement Systems Analysis/Gage R&R
Experimental Design Introduction