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Our senior staff consists of three seasoned consultants. These are

Detailed information on each consultant is given below.

William McNeese – Partner

Dr. William McNeese has been a business process improvement consultant and trainer since 1989. He holds a Ph.D. in Chemical Engineering, holds several patents, has published articles regularly, and is the co-author of the book Statistical Methods for the Process Industries. McNeese has in-depth knowledge of process management, performance management, strategic planning, social styles, continuous process improvement, statistical process control, experimental design, six sigma, motivation, creativity, and teamwork.




Partial List of Publications and Presentations

Loa Olafsson McNeese, Partner

Loa Olafsson McNeese has been a process improvement consultant for over 10 years. She holds dual MBAs in Sales & Marketing and Accounting & Financial management. She is an expert facilitator and has worked with many process teams in a wide variety of industries. She is a repeat speaker at the Annual Quality Conference for the American Society for Quality.





Dr. Donald A. Sanders, Consultant

Dr. Don Sanders has been consulting in Continuous Quality Improvement, ISO 9000 and Systems Improvement/Cost Reduction Strategies since 1986 when he left his position at the University of Houston and formed his own consulting firm.

By 1992 this firm, Sanders and Associates, had grown to twenty-six employees and included clients such as General Dynamics (Missile Systems and F-16 Data Centers), Quanex Corporation (Michigan and Gulf States Tube groups) Vista Chemical, Chevron Chemical, Tenneco, Hollywood Marine and several smaller companies.

In 1993, Dr. Sanders sold this company to his partner and formed Total Quality Solutions (now Sagent Consulting), a company focused primarily on helping clients improve systems and reduce costs while maintaining key staff and improving customer satisfaction. In 1990, Don was the primary consultant to a Houston based company that won the national quality award (the Baldrige National Quality Award).

Don was featured in the Tom Peter’s video, “In Search of Quality” and has published several books on the technical and “people side” of quality, including:

His experience in helping companies increase bottom line results is wide-ranging including chemical plants (Westlake Styrene), marine transportation (Kirby Corporation), aerospace (BF Goodrich Wheels and Brakes and BF Goodrich Landing Gear Systems), local government (Information Technology Department, Riverside County, California), distribution companies (HISCO, Warren Electric), purchasing organizations (PDVSA USA and Holland) and information technologies services providers (Ajilon, Computer Associates, Metro).



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