KPIs, Control Charts and Linking of Measurements

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Thanks so much for reading our publication. We hope you find it informative and useful. Happy charting and may the data always support your position.


Dr. Bill McNeese
BPI Consulting, LLC

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Comments (2)

  • AnonymousAugust 3, 2011 Reply

    Nice article overall. I like the measurement map. Still – it is hard to get upper management to understand how to use control charts.

  • AnonymousAugust 4, 2011 Reply

    Thanks Bill for the mention, but most of all, thanks for laying out so clearly such a powerful way to display KPIs. I have always been an advocate of control charts (my statistics background probably) and always encourage people to use XmR charts for their KPIs.

    Donald Wheeler's book "Understanding Variation", which you mention, is fantastic. It's a book truly written for management, in such an approachable and practical style.

    Love your work,

    Stacey Barr.

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